Contact
Two addresses. Real people answer both.
We do not run chat bots or ticket portals. Write an e-mail; the founder or an engineer replies, usually within two working days.
Support for any product
support@riverthought.comRiverProbe, My Own Cloud Space, Aura Stem, Hone: installation, licence keys, refunds, bugs. Include the product name and version.
Company
admin@riverthought.comPartnerships, resellers, invoices, press, legal notices and anything addressed to the company rather than a product.
Security
security@riverthought.comReport a vulnerability in any product or website. See security.txt.
Registered office
RiverThought Technologies Inc.1338 Wellington Street West, Unit 10
Ottawa, Ontario K1Y 3B7
Canada
Mail only; there is no walk-in desk.
Or use this form
It opens a ready-made e-mail in your own mail program. Nothing is sent to us until you press Send there.
Never include passwords or licence keys in a first message; we will ask for what we need.